{"id":987484863,"date":"2024-05-31T20:28:52","date_gmt":"2024-05-31T18:28:52","guid":{"rendered":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/?page_id=987484863"},"modified":"2025-06-12T16:00:35","modified_gmt":"2025-06-12T14:00:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Sektion leer&#8221; _builder_version=&#8221;4.23.1&#8243; custom_padding=&#8221;0|0px|54px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-cd71076a-7971-4630-b8e1-93b5bc1ee318%22:%91%22background_color_gradient_stops%22%93,%22gcid-c7b09c4b-b0be-4d7b-874f-ea099d8b5a37%22:%91%22background_color_gradient_stops%22%93}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; max_width=&#8221;1480px&#8221; custom_padding=&#8221;50px|0px|50px|0px|false|false&#8221; 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_builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Fragen &#038; Antworten<\/h1>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1>Fragen &#038; Antworten<\/h1>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;3eb0557b-119e-4e22-8cd5-4f1ce91b0245&#8243; header_font=&#8221;Source Sans Pro|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;gcid-78aebea1-d65b-47b0-b274-541623b424a5&#8243; header_font_size=&#8221;3.8rem&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; animation_style=&#8221;fade&#8221; header_font_size_phone=&#8221;2.5rem&#8221; header_4_line_height_tablet=&#8221;1.4em&#8221; header_4_line_height_phone=&#8221;1.4em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-78aebea1-d65b-47b0-b274-541623b424a5%22:%91%22header_text_color%22%93}&#8221;]<\/p>\n<h1>Fragen &amp; Antworten<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;2px&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.23.3&#8243; max_width=&#8221;80px&#8221; module_alignment=&#8221;left&#8221; height=&#8221;10px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;2vw||||false|false&#8221; custom_padding_tablet=&#8221;3vw||3vw||true|false&#8221; custom_padding_phone=&#8221;5vw||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text content_tablet=&#8221;<\/p>\n<p>Hier finden Sie die Antworten auf viele h\u00e4ufig gestellte Fragen:<\/p>\n<p>&#8221; 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dsm_content_type=&#8221;library&#8221; dsm_content_library_layout=&#8221;987485378&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_advanced_tabs_0&#8243;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;Versand&#8221; dsm_content_type=&#8221;library&#8221; dsm_content_library_layout=&#8221;987485146&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_advanced_tabs_0&#8243;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;Reklamation&#8221; dsm_content=&#8221;<\/p>\n<p>coming soon<\/p>\n<p>&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_advanced_tabs_0&#8243;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;Zahlungen&#8221; dsm_content=&#8221;<\/p>\n<p>coming soon<\/p>\n<p>&#8221; 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use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;1480px&#8221; custom_padding=&#8221;0px||2vw||false|false&#8221; custom_padding_tablet=&#8221;||2vw||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;0px||0px|0px|false|false&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>Alles rund um Ihre Bestellung<\/h2>\n<p>&#8221; 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global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_advanced_tabs_1&#8243;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;Gutschein &#038; Terminbuchung&#8221; dsm_content=&#8221;<\/p>\n<h4><span style=%22font-weight: 600;%22>Warum kann ich meinen Gutschein nicht einl\u00f6sen?<\/span><\/h4>\n<\/p>\n<p>Auf Behandlungen sind Gutscheine (meist einen Geschenk-Gutscheine) hier im Shop bei der Termin-Buchung <span style=%22color: #5c585c;%22><strong>NICHT<\/strong><\/span> einl\u00f6sbar!<\/p>\n<p>Sie k\u00f6nnen Ihren Gutschein <span style=%22color: #5c585c;%22><strong>direkt vor Ort<\/strong> <strong>einl\u00f6sen<\/strong><\/span>. Bitte bringen Sie Ihren Gutschein zur Behandlung mit. Sollten Sie Fragen dazu haben, kontaktieren Sie uns!<\/p>\n<p>&#8221; dsm_content_padding=&#8221;||||false|true&#8221; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; content_title_font=&#8221;|300|||||||&#8221; content_title_text_color=&#8221;#000000&#8243; tab_content_text_font=&#8221;|300|||||||&#8221; tab_content_text_text_align=&#8221;left&#8221; tab_content_text_text_color=&#8221;#000000&#8243; tab_content_text_font_size=&#8221;1rem&#8221; tab_content_text_font_size_tablet=&#8221;1rem&#8221; tab_content_text_font_size_phone=&#8221;0.9rem&#8221; tab_content_text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_advanced_tabs_1&#8243;][\/dsm_advanced_tabs_child][\/dsm_advanced_tabs][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.25.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; z_index=&#8221;0&#8243; vertical_offset_tablet=&#8221;&#8221; 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Wir werden Ihr Anliegen so schnell als m\u00f6glich bearbeiten.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FEFEFE&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_spread=&#8221;-12px&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; background__hover_enabled=&#8221;on|hover&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover=&#8221;0px|-30px&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|hover&#8221; background_color__hover=&#8221;#FEFEFE&#8221; box_shadow_horizontal__hover_enabled=&#8221;on|hover&#8221; 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Abonnieren Sie Ihren Newsletter jetzt und erhalten Sie exkluxive Willkommensgeschenke!<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p style=%22text-align: center;%22>Sie sind noch kein Newsletter Abonnent? 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dsm_advanced_tabs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-advanced-tabs-container\" data-trigger=\"click\" data-animation=\"fadeIn\" data-inner_animation=\"none\" data-deep_link=\"off\" data-image_lightbox=\"off\" data-auto_scroll_mobile=\"off\" data-anchor_link=\"off\">\n\t\t\t\t    <div class=\"dsm-advanced-tabs-wrapper\" role=\"tablist\" aria-label=Antworten auf h\u00e4ufige Fragen><div id=\"dsm-tab-69de31f154ecd \" class=\"dsm-tab dsm_advanced_tabs_child_0\" role=\"tab\"  aria-selected=\"true\" aria-controls=\"dsm-panel-69de31f154ecd\" tabindex=\"0\" data-tabId=\"69de31f154ecd\">\n\t\t\t     \n\t\t\t     \n\t\t\t\t \n\t\t\t\t  \n\t\t\t\t <div class=\"dsm-title-wrapper\">\n\t\t\t     <div class=\"dsm-title\">Bestellung<\/div>\n\t\t\t\t \n\t\t\t\t \n\t\t\t\t \n\t\t\t\t <\/div>\n\t\t\t  <\/div>\n\t\t<div id=\"dsm-tab-69de31f1557c2 \" class=\"dsm-tab dsm_advanced_tabs_child_1\" role=\"tab\"  aria-selected=\"true\" aria-controls=\"dsm-panel-69de31f1557c2\" tabindex=\"0\" data-tabId=\"69de31f1557c2\">\n\t\t\t     \n\t\t\t     \n\t\t\t\t \n\t\t\t\t  \n\t\t\t\t <div class=\"dsm-title-wrapper\">\n\t\t\t     <div class=\"dsm-title\">Rosel Heim Produkte<\/div>\n\t\t\t\t \n\t\t\t\t \n\t\t\t\t \n\t\t\t\t <\/div>\n\t\t\t  <\/div>\n\t\t<div id=\"dsm-tab-69de31f155fbe \" class=\"dsm-tab dsm_advanced_tabs_child_2\" role=\"tab\"  aria-selected=\"true\" aria-controls=\"dsm-panel-69de31f155fbe\" tabindex=\"0\" data-tabId=\"69de31f155fbe\">\n\t\t\t     \n\t\t\t     \n\t\t\t\t \n\t\t\t\t  \n\t\t\t\t <div class=\"dsm-title-wrapper\">\n\t\t\t     <div class=\"dsm-title\">Versand<\/div>\n\t\t\t\t \n\t\t\t\t \n\t\t\t\t \n\t\t\t\t <\/div>\n\t\t\t  <\/div>\n\t\t<div id=\"dsm-tab-69de31f156753 \" class=\"dsm-tab dsm_advanced_tabs_child_3\" role=\"tab\"  aria-selected=\"true\" aria-controls=\"dsm-panel-69de31f156753\" tabindex=\"0\" data-tabId=\"69de31f156753\">\n\t\t\t     \n\t\t\t     \n\t\t\t\t \n\t\t\t\t  \n\t\t\t\t <div class=\"dsm-title-wrapper\">\n\t\t\t     <div class=\"dsm-title\">Reklamation<\/div>\n\t\t\t\t \n\t\t\t\t \n\t\t\t\t \n\t\t\t\t <\/div>\n\t\t\t  <\/div>\n\t\t<div id=\"dsm-tab-69de31f156ef0 \" class=\"dsm-tab dsm_advanced_tabs_child_4\" role=\"tab\"  aria-selected=\"true\" aria-controls=\"dsm-panel-69de31f156ef0\" tabindex=\"0\" data-tabId=\"69de31f156ef0\">\n\t\t\t     \n\t\t\t     \n\t\t\t\t \n\t\t\t\t  \n\t\t\t\t <div class=\"dsm-title-wrapper\">\n\t\t\t     <div class=\"dsm-title\">Zahlungen<\/div>\n\t\t\t\t \n\t\t\t\t \n\t\t\t\t \n\t\t\t\t <\/div>\n\t\t\t  <\/div>\n\t\t<\/div>\n\t\t\t\t <div class=\"dsm-advanced-tabs-content-wrapper\">\n\t\t\t\t    <div id=\"dsm-panel-69de31f154ecd \" class=\"dsm-content-wrapper dsm_advanced_tabs_child_0 animated\" aria-labelledby=\"dsm-tab-69de31f154ecd\" data-contentId=\"69de31f154ecd\">\n\t\t\t\t<div class=\"dsm-inner-content-wrapper\">  \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"dsm-inner-content\"> \n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_section et_pb_section_1 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0 et_pb_equal_columns et_pb_gutters1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module dsm_faq dsm_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"on\" data-open_first_item=\"off\">\n\t\t\t\t<div class=\"dsm_faq_child_0 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Wie kann ich eine Bestellung aufgeben?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<div class=\"scroll-mt-8 lg:scroll-mt-16\">\n<div class=\"relative overflow-hidden transition-all\" role=\"region\" aria-expanded=\"true\">\n<div class=\"w-full transition-all\">\n<div class=\"fluid-base leading-relaxed font-light text-copy pt-2 pb-8\">\n<ul>\n<li>Alle Produkte mit Ausnahme der Rosel Heim Produkte, k\u00f6nnen Sie in unserem Shop sofort bestellen und sich beim Bezahlvorgang ein Kundenkonto anlegen.<\/li>\n<\/ul>\n<ul>\n<li>In wenigen Schritten k\u00f6nnen Sie sich auch sofort <strong><a title=\"Kundenkonto\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/mein-konto\/\" target=\"_blank\" rel=\"noopener\">hier<\/a><\/strong> ein pers\u00f6nliches Konto anlegen.<\/li>\n<\/ul>\n<ul>\n<li>Best\u00e4tigen Sie anschlie\u00dfend die Registrierung \u00fcber den Link in der E-Mail, die wir Ihnen schicken.<\/li>\n<\/ul>\n<ul>\n<li>Um eine Bestellung aufzugeben, legen Sie Ihren Wunschartikel in den Warenkorb und klicken auf den Button \u00abZur Kasse\u00bb. Geben Sie nun Ihre Kontaktinformationen und die gew\u00fcnschte Zahlungsart an und schlie\u00dfen Sie den Kauf ab.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_1 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Kann ich auch telefonisch bestellen?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Wir k\u00f6nnen f\u00fcr Sie telefonisch eine Bestellung aufnehmen und diese im System manuell erfassen. Sie erhalten dann eine Bestellbest\u00e4tigung, die Sie bitte \u00fcberpr\u00fcfen und uns Ihr Einverst\u00e4ndnis per Email mitteilen.<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_2 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Habe ich meine Bestellung erfolgreich aufgegeben?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Nachdem Sie Ihre Bestellung aufgegeben haben, erhalten Sie eine Bestellbest\u00e4tigung an die von Ihnen angegebene Email-Adresse.<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_3 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Kann ich die Bestellung ver\u00e4ndern\/stornieren?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Nach der Bestellerfassung arbeiten wir an einer schnellen Lieferung Ihrer ausgew\u00e4hlten Produkte. Aus diesem Grund ist das Stornieren oder Ver\u00e4ndern des Auftrages aus technischen Gr\u00fcnden nachtr\u00e4glich nicht m\u00f6glich.<\/p>\n<p>Bei Probleme oder Fragen hierzu wenden Sie sich bitte an: support@claresco-cosmetic.de<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t\n\t\t\t <\/div>\n\t\t\t <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Wie kann ich eine Bestellung aufgeben?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\n\\n\\n\\n\\nAlle Produkte mit Ausnahme der Rosel Heim Produkte, k\\u00f6nnen Sie in unserem Shop sofort bestellen und sich beim Bezahlvorgang ein Kundenkonto anlegen.\\n\\n\\nIn wenigen Schritten k\\u00f6nnen Sie sich auch sofort hier ein pers\\u00f6nliches Konto anlegen.\\n\\n\\nBest\\u00e4tigen Sie anschlie\\u00dfend die Registrierung \\u00fcber den Link in der E-Mail, die wir Ihnen schicken.\\n\\n\\nUm eine Bestellung aufzugeben, legen Sie Ihren Wunschartikel in den Warenkorb und klicken auf den Button \\u00abZur Kasse\\u00bb. Geben Sie nun Ihre Kontaktinformationen und die gew\\u00fcnschte Zahlungsart an und schlie\\u00dfen Sie den Kauf ab.\\n\\n\\n\\n\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Kann ich auch telefonisch bestellen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nWir k\\u00f6nnen f\\u00fcr Sie telefonisch eine Bestellung aufnehmen und diese im System manuell erfassen. Sie erhalten dann eine Bestellbest\\u00e4tigung, die Sie bitte \\u00fcberpr\\u00fcfen und uns Ihr Einverst\\u00e4ndnis per Email mitteilen.\\n\"}},{\"@type\":\"Question\",\"name\":\"Habe ich meine Bestellung erfolgreich aufgegeben?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nNachdem Sie Ihre Bestellung aufgegeben haben, erhalten Sie eine Bestellbest\\u00e4tigung an die von Ihnen angegebene Email-Adresse.\\n\"}},{\"@type\":\"Question\",\"name\":\"Kann ich die Bestellung ver\\u00e4ndern\\\/stornieren?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nNach der Bestellerfassung arbeiten wir an einer schnellen Lieferung Ihrer ausgew\\u00e4hlten Produkte. Aus diesem Grund ist das Stornieren oder Ver\\u00e4ndern des Auftrages aus technischen Gr\\u00fcnden nachtr\\u00e4glich nicht m\\u00f6glich.\\nBei Probleme oder Fragen hierzu wenden Sie sich bitte an: support@claresco-cosmetic.de\\n\"}}]}<\/script>\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t   <\/div><div id=\"dsm-panel-69de31f1557c2 \" class=\"dsm-content-wrapper dsm_advanced_tabs_child_1 animated\" aria-labelledby=\"dsm-tab-69de31f1557c2\" data-contentId=\"69de31f1557c2\">\n\t\t\t\t<div class=\"dsm-inner-content-wrapper\">  \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"dsm-inner-content\"> \n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_section et_pb_section_3 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_1 et_pb_equal_columns et_pb_gutters1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module dsm_faq dsm_faq_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"on\" data-open_first_item=\"off\">\n\t\t\t\t<div class=\"dsm_faq_child_4 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Warum kann man die Produkte nicht einfach kaufen?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<ul>\n<li>Die Rosel Heim Produkte sind nicht frei verk\u00e4uflich.<\/li>\n<\/ul>\n<ul>\n<li>Ohne uns, als Experten f\u00fcr die Gesunderhaltung der Haut, unser Wissen und unsere Erfahrung, ist die Umsetzung der Rosel Heim Idee von gesunder Kosmetik nicht m\u00f6glich.<\/li>\n<\/ul>\n<ul>\n<li>Die richtigen Produkte und vor allem auch die richtige Anwendung ist ma\u00dfgebend f\u00fcr den Erfolg.<\/li>\n<\/ul>\n<ul>\n<li>Ohne eine kompetente Beratung und Betreuung k\u00f6nnen daher die Produkte nicht abgegeben werden. Dies ist von der Firma Rosel Heim so gew\u00fcnscht und sogar vorgeschrieben. Aufgrund unserer langj\u00e4hrigen Erfahrung k\u00f6nnen wir dieses Vorgehen nur bef\u00fcrworten!<\/li>\n<\/ul>\n<ul>\n<li>Gerne nehmen wir Sie in unseren Rosel Heim Kundenkreis auf.  <strong><span style=\"color: #c59992;\"><a style=\"color: #c59992;\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/kontakt\/\">Kontaktieren Sie uns!<\/a><\/span><\/strong><\/li>\n<\/ul>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_5 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Wie werde ich Rosel Heim Kunde?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><div class=\"et_pb_row et_pb_row_2 et_pb_equal_columns et_pb_gutters2\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module dsm_step_flow dsm_step_flow_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-step-flow-container\">\n\t\t\t\t<div class=\"dsm-steps-image-icon-wrapper\">\n\t\t\t\t\t  \n\t\t\t\t\t\n\t\t\t\t\t<span class=\"dsm_icon\">\uf007<\/span>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-step-badge\">Schritt 1<\/div>\n\t\t\t\t<h4 class=\"dsm-title\">Kundenkonto anlegen<\/h4>\n\t\t\t\t<div class=\"dsm-content\"><\/p>\n<p style=\"text-align: left;\">Registrieren Sie sich und legen Sie jetzt gleich Ihr neues Kundenkonto an.<\/p>\n<p><\/div>\n\t\t\t\t<div class=\"dsm-button-wrapper\"><a class=\"et_pb_button et_pb_module dsm_step_flow dsm_step_flow_0\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/mein-konto\/\" target=\"_blank\">Registrieren<\/a><\/div> \n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_3  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module dsm_step_flow dsm_step_flow_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-step-flow-container\">\n\t\t\t\t<div class=\"dsm-steps-image-icon-wrapper\">\n\t\t\t\t\t  \n\t\t\t\t\t\n\t\t\t\t\t<span class=\"dsm_icon\">\ue000<\/span>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-step-badge\">Schritt 2<\/div>\n\t\t\t\t<h4 class=\"dsm-title\">Freigabe anfordern<\/h4>\n\t\t\t\t<div class=\"dsm-content\"><\/p>\n<p style=\"text-align: left;\">Sobald Sie Ihr Kundenkonto angelegt haben, k\u00f6nnen Sie hier Ihre Freigabe f\u00fcr die Produkte anfordern.<\/p>\n<p><\/div>\n\t\t\t\t<div class=\"dsm-button-wrapper\"><a class=\"et_pb_button et_pb_module dsm_step_flow dsm_step_flow_1\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/rosel-heim-produkte-bestellen\/\" target=\"_blank\">Freigabe <\/a><\/div> \n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_4  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module dsm_step_flow dsm_step_flow_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-step-flow-container\">\n\t\t\t\t<div class=\"dsm-steps-image-icon-wrapper\">\n\t\t\t\t\t  \n\t\t\t\t\t\n\t\t\t\t\t<span class=\"dsm_icon\">\uf59a<\/span>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-step-badge\">Fertig!<\/div>\n\t\t\t\t\n\t\t\t\t<div class=\"dsm-content\"><\/p>\n<p style=\"text-align: left;\">Sie erhalten eine Nachricht, sobald Sie die Freigabe erhalten. Wir freuen uns auf Sie!<\/p>\n<p style=\"text-align: left;\">Jede Anfrage wird von uns pers\u00f6nlich \u00fcberpr\u00fcft. Wir bitten daher um ein wenig Geduld. Herzlichen Dank.<\/p>\n<p><\/div>\n\t\t\t\t \n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_6 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Ich bin registriert, sehe aber trotzdem keine Preise?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Sie haben keine Freigabe f\u00fcr die Rosel Heim Produkte.<\/p>\n<p><em>M\u00f6glichkeiten:<\/em><\/p>\n<ul>\n<li>F\u00fcllen Sie unser <span style=\"color: #c59992;\"><strong><a style=\"color: #c59992;\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/rosel-heim-produkte-bestellen\/\">Formular<\/a> <\/strong><\/span>zur Anforderung der Freigabe aus.<\/li>\n<li>Kontaktieren Sie unseren Service: <strong><span style=\"color: #c59992;\"><a style=\"color: #c59992;\" href=\"mailto:support@claresco-cosmetic.de\">support@claresco-cosmetic.de<\/a><\/span><\/strong><\/li>\n<\/ul>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_7 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Ich habe die Freigabe angefordert, warum bin ich nicht freigeschaltet?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Wir \u00fcberpr\u00fcfen alle Angaben pers\u00f6nlich, bitte haben Sie daher ein wenig Geduld, in der Regel antworten wir innerhalb 24 Std.<\/p>\n<p>Sie erhalten von uns in jedem Fall eine Antwort per Email.<\/p>\n<p>Erhalten Sie nach 2 Tage keine Antwort, wenden Sie sich bitte an den Service: <strong><span style=\"color: #c59992;\"><a style=\"color: #c59992;\" href=\"mailto:support@claresco-cosmetic.de\">support@claresco-cosmetic.de<\/a><\/span><\/strong><\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t\n\t\t\t <\/div>\n\t\t\t <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Warum kann man die Produkte nicht einfach kaufen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nDie Rosel Heim Produkte sind nicht frei verk\\u00e4uflich.\\n\\n\\nOhne uns, als Experten f\\u00fcr die Gesunderhaltung der Haut, unser Wissen und unsere Erfahrung, ist die Umsetzung der Rosel Heim Idee von gesunder Kosmetik nicht m\\u00f6glich.\\n\\n\\nDie richtigen Produkte und vor allem auch die richtige Anwendung ist ma\\u00dfgebend f\\u00fcr den Erfolg.\\n\\n\\nOhne eine kompetente Beratung und Betreuung k\\u00f6nnen daher die Produkte nicht abgegeben werden. Dies ist von der Firma Rosel Heim so gew\\u00fcnscht und sogar vorgeschrieben. Aufgrund unserer langj\\u00e4hrigen Erfahrung k\\u00f6nnen wir dieses Vorgehen nur bef\\u00fcrworten!\\n\\n\\nGerne nehmen wir Sie in unseren Rosel Heim Kundenkreis auf.  Kontaktieren Sie uns!\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Wie werde ich Rosel Heim Kunde?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t  \\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\uf007\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\tSchritt 1\\n\\t\\t\\t\\tKundenkonto anlegen\\n\\t\\t\\t\\t\\nRegistrieren Sie sich und legen Sie jetzt gleich Ihr neues Kundenkonto an.\\n\\n\\t\\t\\t\\tRegistrieren \\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t  \\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\ue000\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\tSchritt 2\\n\\t\\t\\t\\tFreigabe anfordern\\n\\t\\t\\t\\t\\nSobald Sie Ihr Kundenkonto angelegt haben, k\\u00f6nnen Sie hier Ihre Freigabe f\\u00fcr die Produkte anfordern.\\n\\n\\t\\t\\t\\tFreigabe  \\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t  \\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\uf59a\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\tFertig!\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\nSie erhalten eine Nachricht, sobald Sie die Freigabe erhalten. Wir freuen uns auf Sie!\\nJede Anfrage wird von uns pers\\u00f6nlich \\u00fcberpr\\u00fcft. Wir bitten daher um ein wenig Geduld. Herzlichen Dank.\\n\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\\t\\n\\t\\t\\t\"}},{\"@type\":\"Question\",\"name\":\"Ich bin registriert, sehe aber trotzdem keine Preise?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nSie haben keine Freigabe f\\u00fcr die Rosel Heim Produkte.\\nM\\u00f6glichkeiten:\\n\\nF\\u00fcllen Sie unser Formular zur Anforderung der Freigabe aus.\\nKontaktieren Sie unseren Service: support@claresco-cosmetic.de\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Ich habe die Freigabe angefordert, warum bin ich nicht freigeschaltet?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nWir \\u00fcberpr\\u00fcfen alle Angaben pers\\u00f6nlich, bitte haben Sie daher ein wenig Geduld, in der Regel antworten wir innerhalb 24 Std.\\nSie erhalten von uns in jedem Fall eine Antwort per Email.\\nErhalten Sie nach 2 Tage keine Antwort, wenden Sie sich bitte an den Service: support@claresco-cosmetic.de\\n\"}}]}<\/script>\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t   <\/div><div id=\"dsm-panel-69de31f155fbe \" class=\"dsm-content-wrapper dsm_advanced_tabs_child_2 animated\" aria-labelledby=\"dsm-tab-69de31f155fbe\" data-contentId=\"69de31f155fbe\">\n\t\t\t\t<div class=\"dsm-inner-content-wrapper\">  \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"dsm-inner-content\"> \n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_section et_pb_section_6 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_3 et_pb_equal_columns et_pb_gutters1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_5  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module dsm_faq dsm_faq_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"on\" data-open_first_item=\"off\">\n\t\t\t\t<div class=\"dsm_faq_child_8 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Welche Lieferoptionen habe ich zur Auswahl?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<ul>\n<li>Wir liefern in der Regel mit DHL GoGreen Standardversand und verschicken Ihre P\u00e4kchen und Pakete klimafreundlich.<\/li>\n<li>Selbstverst\u00e4ndlich haben Sie auch die Option Ihre Produkte bei uns im Institut abzuholen: <a class=\"et_pb_button\" style=\"display: inline-block; margin-top: 10px; background-color: #c59992; color: #ffffff;\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/selbstabholer\/\">Selbstabholer<\/a><\/li>\n<\/ul>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_9 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Ist die Lieferung versandkostenfrei?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Ab einem Warenwert von 100,00\u20ac bieten wir eine versandkostenfreie Lieferung an.<\/p>\n<p>&nbsp;<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_10 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Wie berechnen sich die Versandkosten?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Die Versandkosten werden automatisch je nach Empf\u00e4ngerland berechnet.<\/p>\n<p><a class=\"et_pb_button\" style=\"display: inline-block; margin-top: 10px; background-color: #c59992; color: #ffffff;\" title=\"Versand &amp; Lieferung\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/versand__lieferung\/\"> Versand &amp; Lieferung <\/a><\/p>\n<p>&nbsp;<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_11 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">In welche L\u00e4nder wird verschickt?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Wir liefern nach Deutschland, \u00d6sterreich, andere EU-L\u00e4nder und in die Schweiz.<\/p>\n<p><a class=\"et_pb_button\" style=\"display: inline-block; margin-top: 10px; background-color: #c59992; color: #ffffff;\" title=\"Versand &amp; Lieferung\" href=\"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/versand__lieferung\/\"> Versand &amp; Lieferung <\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_12 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Verschickt Claresco Cosmetic in die Schweiz?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>In die Schweiz versenden wir \u00fcber meineinkauf.ch. Eine interessante Versandalternative, die die g\u00fcnstige und zollkonforme Lieferung direkt zu Ihnen in die Schweiz erm\u00f6glicht.<\/p>\n<p>Bei Ihrer Bestellung gelten unsere Versandkosten f\u00fcr Deutschland (ab 100 Euro Warenwert versandkostenfrei!)<\/p>\n<p>Alle Informationen zum Bestellablauf, den Kosten und welche Produkte (z.B. Lebensmittel) von der Lieferung ausgeschlossen sind finden Sie hier:<\/p>\n<p><a class=\"et_pb_button\" style=\"display: inline-block; margin-top: 10px; background-color: #c59992; color: #ffffff;\" title=\"Zu mein Einkauf.ch\" href=\"https:\/\/meineinkauf.ch\/bestellen\/claresco-cosmetic-schweiz\/\"> Alle Informationen <\/a><\/p>\n<p>&nbsp;<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_13 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Wie lange dauert die Lieferung?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Im Normalfall betr\u00e4gt die Lieferzeit (sofern die Produkte verf\u00fcgbar sind) innerhalb von Deutschland 1-3 Werktage. In seltenen Ausnahmef\u00e4llen kann es zu Verz\u00f6gerungen bei der Auslieferung kommen, was die Lieferzeiten auf bis zu 7 Werktage verl\u00e4ngern kann.<\/p>\n<p>Lieferverz\u00f6gerungen durch den Paketdienst k\u00f6nnen wir leider nicht beeinflussen.<\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_14 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Wie kann ich die Sendung verfolgen?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Wenn gew\u00fcnscht, \u00fcbermitteln wir Ihnen noch Ihre Sendungsnummer, bitte wenden Sie sich hierzu an unseren Service: <span style=\"color: #c59992;\"><strong><a style=\"color: #c59992;\" href=\"mailto:support@claresco-cosmetic.de\">support@claresco-cosmetic.de<\/a><\/strong><\/span><\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t<div class=\"dsm_faq_child_15 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>K<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>L<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">Probleme mit dem Versand?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\"><\/p>\n<p>Sie haben Ihre Ware nicht erhalten, ist besch\u00e4digt angekommen, oder Sie haben sonstige Probleme mit dem Versand?<\/p>\n<p>Bitte dokumentieren Sie alles genau und wenden Sie sich an unseren Service: <span style=\"color: #c59992;\"><strong><a style=\"color: #c59992;\" href=\"mailto:support@claresco-cosmetic.de\">support@claresco-cosmetic.de<\/a><\/strong><\/span><\/p>\n<p><\/div>\n\t\t\t <\/div>\n\t\t\t\n\t\t\t <\/div>\n\t\t\t <script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Welche Lieferoptionen habe ich zur Auswahl?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\n\\nWir liefern in der Regel mit DHL GoGreen Standardversand und verschicken Ihre P\\u00e4kchen und Pakete klimafreundlich.\\nSelbstverst\\u00e4ndlich haben Sie auch die Option Ihre Produkte bei uns im Institut abzuholen: Selbstabholer\\n\\n\"}},{\"@type\":\"Question\",\"name\":\"Ist die Lieferung versandkostenfrei?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nAb einem Warenwert von 100,00\\u20ac bieten wir eine versandkostenfreie Lieferung an.\\n\\u00a0\\n\"}},{\"@type\":\"Question\",\"name\":\"Wie berechnen sich die Versandkosten?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nDie Versandkosten werden automatisch je nach Empf\\u00e4ngerland berechnet.\\n Versand & Lieferung \\n\\u00a0\\n\"}},{\"@type\":\"Question\",\"name\":\"In welche L\\u00e4nder wird verschickt?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nWir liefern nach Deutschland, \\u00d6sterreich, andere EU-L\\u00e4nder und in die Schweiz.\\n Versand & Lieferung \\n\\u00a0\\n\\u00a0\\n\"}},{\"@type\":\"Question\",\"name\":\"Verschickt Claresco Cosmetic in die Schweiz?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nIn die Schweiz versenden wir \\u00fcber meineinkauf.ch. Eine interessante Versandalternative, die die g\\u00fcnstige und zollkonforme Lieferung direkt zu Ihnen in die Schweiz erm\\u00f6glicht.\\nBei Ihrer Bestellung gelten unsere Versandkosten f\\u00fcr Deutschland (ab 100 Euro Warenwert versandkostenfrei!)\\nAlle Informationen zum Bestellablauf, den Kosten und welche Produkte (z.B. Lebensmittel) von der Lieferung ausgeschlossen sind finden Sie hier:\\n Alle Informationen \\n\\u00a0\\n\"}},{\"@type\":\"Question\",\"name\":\"Wie lange dauert die Lieferung?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nIm Normalfall betr\\u00e4gt die Lieferzeit (sofern die Produkte verf\\u00fcgbar sind) innerhalb von Deutschland 1-3 Werktage. In seltenen Ausnahmef\\u00e4llen kann es zu Verz\\u00f6gerungen bei der Auslieferung kommen, was die Lieferzeiten auf bis zu 7 Werktage verl\\u00e4ngern kann.\\nLieferverz\\u00f6gerungen durch den Paketdienst k\\u00f6nnen wir leider nicht beeinflussen.\\n\"}},{\"@type\":\"Question\",\"name\":\"Wie kann ich die Sendung verfolgen?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nWenn gew\\u00fcnscht, \\u00fcbermitteln wir Ihnen noch Ihre Sendungsnummer, bitte wenden Sie sich hierzu an unseren Service: support@claresco-cosmetic.de\\n\"}},{\"@type\":\"Question\",\"name\":\"Probleme mit dem Versand?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\nSie haben Ihre Ware nicht erhalten, ist besch\\u00e4digt angekommen, oder Sie haben sonstige Probleme mit dem Versand?\\nBitte dokumentieren Sie alles genau und wenden Sie sich an unseren Service: support@claresco-cosmetic.de\\n\"}}]}<\/script>\n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t   <\/div><div id=\"dsm-panel-69de31f156753 \" class=\"dsm-content-wrapper dsm_advanced_tabs_child_3 animated\" aria-labelledby=\"dsm-tab-69de31f156753\" data-contentId=\"69de31f156753\">\n\t\t\t\t<div class=\"dsm-inner-content-wrapper\">  \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"dsm-inner-content\"> \n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-content\">coming soon<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t   <\/div><div id=\"dsm-panel-69de31f156ef0 \" class=\"dsm-content-wrapper dsm_advanced_tabs_child_4 animated\" aria-labelledby=\"dsm-tab-69de31f156ef0\" data-contentId=\"69de31f156ef0\">\n\t\t\t\t<div class=\"dsm-inner-content-wrapper\">  \n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"dsm-inner-content\"> \n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"dsm-content\">coming soon<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t   <\/div>\n\t\t\t\t <\/div>\n\t\t     <\/div>\n\t\t    \n\t\t\t\t<\/div>\n\t\t\t<\/div>Alles rund um Ihre Terminbuchung<div class=\"et_pb_with_border et_pb_module dsm_advanced_tabs dsm_advanced_tabs_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-advanced-tabs-container\" data-trigger=\"click\" data-animation=\"&#8221;fadeIn&#8221;\" data-inner_animation=\"none\" data-deep_link=\"off\" data-image_lightbox=\"off\" data-auto_scroll_mobile=\"off\" data-anchor_link=\"off\">\n\t\t\t\t    <div class=\"dsm-advanced-tabs-wrapper\" role=\"tablist\" aria-label=&#8221;Antworten><\/div>\n\t\t\t\t <div class=\"dsm-advanced-tabs-content-wrapper\">\n\t\t\t\t    \n\t\t\t\t <\/div>\n\t\t     <\/div>\n\t\t    \n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-987484863","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/pages\/987484863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/comments?post=987484863"}],"version-history":[{"count":5,"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/pages\/987484863\/revisions"}],"predecessor-version":[{"id":987492168,"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/pages\/987484863\/revisions\/987492168"}],"wp:attachment":[{"href":"https:\/\/www.claresco-cosmetic.de\/kosmetik-shop\/wp-json\/wp\/v2\/media?parent=987484863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}